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Bill Enquiry
Contract Account Number
How to get your Contract Account Number
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
Customer Guide Apply
Customer Guide New User Login
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
Video Tutorials New User Login
Customer Guide New User Login
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

Smart Initiative1: Shams Dubai
Now you can connect a Solar PV system to DEWA grid
Methods of Payment  
          More customer services...
Latest DEWA News DEWA announces 800MW third Phase of the Mohammed bin Rashid Al Maktoum Solar Park  Sun, 19 Apr 2015
Dubai is making significant and steady progress in increasing dependence on renewable and clean energy. A few weeks after Dubai Electricity and Water Authority (DEWA) announced that it increased the ..
Latest DEWA News DEWA to present its Transformer Oil Test Laboratory’s services at WETEX 2015  Fri, 17 Apr 2015
Dubai Electricity and Water Authority (DEWA) has confirmed its Transformer Oil Test Laboratory is operating with high-tech certified technologies to improve the efficiency and effectiveness of maintenance, which supports power ..
Latest DEWA News DEWA marks one more success.  Thu, 16 Apr 2015
Dubai, UAE, 16 April 2015: Dubai Electricity and Water Authority (DEWA) repays the USD ONE Billion bond due in April 2015 from its own resources, this is part of our ..
Latest DEWA News World Green Economy Summit 2015 will develop strategic partnerships and global expertise on sustainability and green solutions   Wed, 15 Apr 2015
Sustainability is one of the main objectives of the second World Green Economy Summit (WGES 2015), which is held on 22-23 April at the Dubai International Convention and Exhibition Centre. ..
Latest DEWA News DEWA awards grand prize winners of GITEX 2014 smart services campaign   Wed, 15 Apr 2015
Dubai Electricity and Water Authority (DEWA) presented the grand prize awards to the winners of its smart services campaign launched during GITEX 2014, to encourage customers to complete their transactions ..
Latest DEWA News DEWA launches wave 2 of its Kawader Human Resource Management system to replace 43 HR functions  Tue, 14 Apr 2015
Dubai Electricity and Water Authority (DEWA) has launched wave 2 of its Kawader Human Resource Management system, which includes five business units. These include E-Recruitment, Learning Solutions, Travel Management, Personal ..

I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
SMART Initiatives


Online Bill Payment

Pay your DEWA Bills online without credit card service charge.


You can save the electricity, water and your money; try to follow the conservation tips.

Contact Center
Now, you can reach us from anywhere at anytime on
+971-4-601 9999
IVR Guide

usefull Links DEWA Mobile World Best Consumer Award Green Bill Al Masdar
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Last Modified: 16/4/2015