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DEWA
move In to a new premise Option
Move In to a new home
You can apply and pay security deposit for activating the Electricity and Water connection for your new premise here.
move out from an existing premise
Move out of my current home 
You can request a final bill if you are moving out of your home. You will be informed by email and SMS once the final bill is ready. This service is available online.
 
Customer Guide Apply
 
Customer Guide New User Login
         
view and pay my DEWA Bill online
View and pay my bill online
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.
change my contact details
Change my contact details
Update your contact details to ensure your bill and other information is received. Please ensure that your P. O. Box, mobile number and email is always up to date.
 
Video Tutorials New User Login
 
Customer Guide New User Login
        
know different methods of paying DEWA bills
Know all methods of payment
You can pay your DEWA bills through various payment channels such as DEWA website, Mobile phones, ETISALAT public payment machines, DEWA Customer Service Centers, ENOC/EPPCO Petrol Stations, Emirates Post Offices, Direct Debit at Partner Banks and ATM Machines.

get some conservation tips
Reduce my bill and save the environment
You can save electricity, water and your money by following our energy-saving conservation tips. These tips are very useful and informative for young children and adults to understand the value of our natural resources and participate actively in conserving them. Tips ranging from general for basic appliances to specialized tips for factories and hotel industries are available.
 
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Conservation Tips  
          More customer services...
Latest DEWA News DEWA observes World Energy Day on 22 October  Mon, 20 Oct 2014
Dubai Electricity and Water Authority (DEWA) is celebrating World Energy Day on 22 October 2014. Announced by HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of ..
Latest DEWA News DEWA organises workshop on Ash’ir live video sign language service   Mon, 20 Oct 2014
Dubai Electricity and Water Authority (DEWA), in collaboration with the UAE Deaf Association, organised a workshop on its Ash’ir service to introduce it to customers and society. Ash’ir enables the ..
Latest DEWA News DEWA launches Partnership Portal  Sun, 19 Oct 2014
Dubai Electricity and Water Authority (DEWA) has launched its dedicated Partnership Portal at its Sustainable Building in Al Qouz. The event was attended by Waleed Salman, Executive Vice President of ..
Latest DEWA News DEWA starts 6 projects to extend new cables in Dubai  Sat, 18 Oct 2014
Dubai Electricity and Water Authority (DEWA) has started 6 projects to extend 132kV cables to connect 6 132/11kV substations. The project strengthens and enhances the 132/11kV power transmission network by ..
Latest DEWA News MD & CEO of DEWA receives US Consul General  Fri, 17 Oct 2014
His Excellency Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), received, in his office, HE Robert Waller, the United States Consul General in Dubai, ..
Latest DEWA News DEWA concludes GITEX 2014 by giving away 50 smart prizes to lucky winners  Thu, 16 Oct 2014
Dubai Electricity and Water Authority (DEWA) concluded its participation at GITEX 2014, by giving away 50 prizes to winners. DEWA’s participation at GITEX has achieved remarkable success. DEWA showcased its ..

 
I want to know about DEWA Vision, Mission and Strategy
I want to know more about DEWA's Vision, Mission and Strategy
DEWA is one of the leading utilities in the world. DEWA's strategic direction comprises of its vision, mission, motto and values, which define its strategic direction. DEWA's values pervade all aspects of its strategic direction, including the vision, mission and the four perspectives of the Balanced Scorecard.
I want to know about DEWA History
I want to know about DEWA's story so far
DEWA's history is full of facts and figures that reflect its image as an efficient organization.
   
I want to view DEWA's organization Chart
I want to view DEWA's organization chart
DEWA's organization chart provides information about the organizational structure from the MD&CEO to the departmental level. DEWA is a strategy-focused organization and its leaders are committed to mobilize change.
I want to know about Electricity and Water Statistics
I want to know about Electricity and Water Statistics
Electricity and Water statistics portray year-by-year graphical information about electricity and desalination plants' installed capacity, substations, transmission and distribution lines, cables, water pipe lines and both electricity and water consumption.
   
I want to know about DEWA partnership
I want to know about DEWA's partnership ties
Partnerships are one of the main pillars of DEWA's success. Partnerships are strategic, service-oriented and task-oriented. More details are available in the partnership section of DEWA's website.
I want to apply for a DEWA scholarship 
UAE Nationals can apply for DEWA scholarships. This offer is for academic programs like Bachelor of Engineering in mechanical and electrical engineering offered by various private and government universities and colleges.
   
        
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SMART Initiatives

   



Online Bill Payment

 
Pay your DEWA Bills online without credit card service charge.
 

Conservation

 
You can save the electricity, water and your money; try to follow the conservation tips.
 

 
Contact Center
 
 
Now, you can reach us from anywhere at anytime on
+971-4-601 9999
IVR Guide
 


 
usefull Links DEWA Mobile World Best Consumer Award Green Bill Al Masdar
 
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Last Modified: 20/10/2014
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